Last updated: October 23, 2026

Our Commitment to Privacy

Eze Taskr Pty Ltd is committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect information that is reasonably necessary for our business functions. This includes:

Account Information: Name, email address, phone number, and business details when you register.
Usage Data: Information about how you interact with our platform, logs, and device information.
Client & Staff Data: As a data processor, we store personal and sensitive information about your clients and staff that you upload to the platform (e.g., NDIS plans, medical records, rosters).

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and maintain our Service.
To process transactions and manage your subscription.
To communicate with you about updates, security alerts, and support.
To improve our platform through analytics and research.
To comply with legal obligations.

3. Data Security and Storage

We implement robust security measures to protect your personal information from unauthorized access, modification, or disclosure.

All data is encrypted in transit and at rest.
Your data is stored on servers located in Australia.
We perform regular security audits and backups.

4. Disclosure of Information

We do not sell your personal information. We may disclose your information to:

Third-party service providers who assist us in operating our business (e.g., payment processors, hosting providers, and AI service providers used for optional AI-assisted features), subject to confidentiality agreements. These optional AI features only process the text you choose to submit, and can be left unused.
Law enforcement or government bodies if required by law.

5. Overseas Disclosure and AI-Assisted Features

Some optional features in the Service use AI-assisted processing. When you use one of these features, only the text you choose to submit (for example, a draft progress note) is sent to our third-party AI service providers for processing, and the result is returned to your account.

These providers may process your submitted text outside Australia, so Australian Privacy Principle 8 (cross-border disclosure) applies to that processing.
Records you store in Eze Taskr — including participant records, rosters, and uploaded documents — are not sent to AI service providers.
AI-assisted features are optional. If you leave them switched off, no text is sent to any AI provider.

For more detail about the AI service providers used, please contact us using the details in section 8.

6. Access and Correction

You have the right to access the personal information we hold about you and request corrections. You can update your account details directly within the application settings. For other requests, please contact us.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
admin@ezetaskr.com.au

Eze Taskr — NDIS Provider Management Software for Australian Disability Support Providers